• Please see here for our list of known issues. This will be updated accordingly with high priority issues as we become aware of them. There is no need to contact us about known issesu; please rest assured we're on the case!
• Darktide downtime? Matchmaking issues? See Darktide's service status here

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[PC] Stuck in a Steam Validation/Update/Installation Loop?

Julia
  • Updated

When problems arise when validating, updating or installing Vermintide 2 or Darktide via Steam, we recommend running through the solutions listed below.

  • Restart your PC
  • Ensure you have enough space left on the drive you are attempting to install to
  • Investigate whether your Anti-Virus is interfering with your downloads
  • Clear Steam's 'Download Cache'. Please be aware this will cancel any downloads currently in progress!: 
    1. Open the Steam client
    2. Select 'Steam' in the upper left-hand corner
    3. Select 'Settings'
    4. Select 'Downloads' within the sidebar
    5. Select 'Clear Download Cache'
  • Repair your Steam Library Folders by:
    1. Open the Steam client
    2. Select 'Steam' in the upper left-hand corner
    3. Select 'Settings'
    4. Select 'Downloads' within the sidebar
    5. Select 'Steam Library Folders'
    6. Select the '...' icon on the right-hand side of the screen
    7. Select 'Repair Folder'
  • 'Verify Integrity of Game Files' via Steam, using the instructions here: [PC] How to 'Verify Integrity of Game Files' via Steam
  • Change Steam's 'Download Region' to another nearby location by:
    1. Open the Steam client
    2. Select 'Steam' in the upper left-hand corner
    3. Select 'Settings'
    4. Select 'Downloads' within the sidebar
    5. Change your 'Download Region' and save the changes
  • Reinstall the Steam client. Protect your installed content before doing so. See here for more information: https://support.steampowered.com/kb_article.php?s=91a4c8b5344928dda1a54df76a3e5bd4&ref=9609-OBMP-2526

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