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[PC] How to Resolve Data Corruption Errors

Julia
  • Updated

This article may help with data-related errors, such as, but not limited to:

Corrupt game data in block: 1, size: XYZ.Error: -3.Make sure that your game files are not corrupt by <VERIFY INTEGRITY OF GAME FILES...> in steam
Failed to decompress: \binaries\..bundle\XYZ from package XYZ.
Failed decompress '#ID[XYZ]', error: Oodle detected corruption in compressed segment
Failed to read: ../bundle\XYZ from package XYZ. Error: Data error (cyclic redundancy check). (0x80070017).

Data corruption errors are commonly displayed as the examples above and can occur for a number of reasons. Sometimes, simply using the 'Verify the Integrity of Game Files' option does not solve the issue in which case there's something else contributing to the error. 

Below, we've listed the solutions that have been known to work for our players. 

Verify Integrity of Game Files

The 'Verify Integrity of Game Files' option is accessible via the Steam client and will ensure the installation is complete. An incomplete installation is likely to produce crashes, a loss of performance or other issues.

  1. Right-click Vermintide 2 or Darktide in your Steam library sidebar
  2. Select 'Properties'
  3. Select the 'Installed Files' tab
  4. Select the 'Verify Integrity of Game Files' button
  5. When complete, close and reopen Steam

 

Intel 13th & 14th Gen CPUs: Underclock 'Performance Core' Speed

It has been noted that players with the Intel 13th and 14th Gen CPUs are prone to these crashes due to a manufacturing issue. Players have been able to work around this by underclocking the 'Performance Core' speed using Intel XTU, from x55 to x53.

Alternatively, Intel have since released a BIOS update to address this. You can learn more about this, and the underlying issue, here on Intel's blog: https://community.intel.com/t5/Blogs/Tech-Innovation/Client/Intel-Core-13th-and-14th-Gen-Desktop-Instability-Root-Cause/post/1633239 

 

Disable Your Mods 

Some mods, especially in Vermintide 2, may be resulting in persistent data corruption errors. Please disable any installed mods and if this solves your issue, subsequently re-enable the mods one-by-one, to perform a process of elimination and determine which mod is responsible for the errors.

Once identified, we recommend that you inform the mod author, as Fatshark are unable to take responsibility for mod-related issues.

 

[Vermintide 2] Remove the Easy Anti-Cheat Certificates & Install/Repair Easy Anti-Cheat

Easy Anti-Cheat is our anti-cheat service and may result in this error if it's not operating correctly. To address this, please do the following:

  1. Firstly, delete the EAC Certificates directory:

    1. Navigate to: C:\Program Files (x86)\Steam\steamapps\common\Warhammer Vermintide 2\EasyAntiCheat
    2. Delete the ‘Certificates’ directory

    Next, uninstall and reinstall EAC_EOS using Powershell commands:

    1. Go to the Vermintide 2 Easy Anti-Cheat EOS directory:
      C:\Program Files\Steam\steamapps\common\Warhammer Vermintide 2\installers\EasyAntiCheatEOS
    2. Shift + Right-click in the folder and select ‘Run Powershell window here’
    3. Paste the following command: 
      .\EasyAntiCheat_EOS_Setup.exe uninstall e020ce70c5b74c38805c6f3f910bac22
    4. Press enter
    5. Then paste the followng command: 
      .\EasyAntiCheat_EOS_Setup.exe install e020ce70c5b74c38805c6f3f910bac22
    6. Press enter

    Lastly, Verify Integrity of Game Files:

    1. [PC] How to 'Verify Integrity of Game Files' via Steam

Add Firewall & Anti-Virus Exceptions

Please ensure the appropriate Anti-Virus and Firewall exceptions are in place for both Vermintide 2 or Darktide and the Easy Anti-Cheat service.

 

Check Your Drives

A bad drive may be resulting in your data becoming corrupted. Please scan your drives for errors using the instructions below. 

  1. Navigate to 'This PC' (or 'My Computer')
  2. Right-click your drive
  3. Select 'Properties'
  4. Select the 'Tools' tab
  5. Under 'Error checking', select 'Check'
  6. A "You don't need to scan this drive" notification may pop up if on Windows 8/10. Proceed with the scan anyway by selecting 'Scan Drive'

If errors are produced, it is advisable to seek assistance from a qualified hardware specialist.

 

Check Your RAM Stability

Faulty RAM (Random-Access Memory) can result in persistent data corruption errors. You can check your RAM for issues using the methods below:

Option A: MemTest86*

MemTest86 is the most thorough way to check the stability of your RAM. For instructions on creating a bootable USB and using MemTest86, see: https://www.memtest86.com/userguide.html 

*Other third-party memory checking tools are available. Please be aware we cannot accept responsibility for any issues that may arise as a result of using third-party software.

Option B: Windows Memory Diagnostic

The Windows Memory Diagnostic can identify catastrophic RAM issues, but may miss subtle errors - especially those appearing under heavy workloads.

  1. Press the Windows key + R
  2. Enter mdsched.exe and select 'OK'
  3. When ready, select the 'Restart now and check for problems' option
  4. Allow the scan to complete

If errors are reported using either method, it is advisable to seek assistance from a qualified hardware specialist.

 

Check Your RAM Speeds

Mismatched RAM (Random-Access Memory) modules have been known to produce these errors for some players. Please ensure your all of your RAM modules are operating at the same speeds by:

  1. Open the Command Prompt as an administrator
  2. Enter the command:
    wmic memorychip get speed 

The speeds listed should all be the same, e.g:

mceclip0.png

If the speeds are not matching, it is advisable to seek assistance from a qualified hardware specialist.

 

Disable Your Overclocks

Unstable overclocks have been known to produce this error. If any of your components are overclocked, we recommend reverting the component to it's original clock.

 

Re-Scan Your MSI Afterburner Overclocks

If you're an MSI Afterburner user, you may need to re-scan your overclocks.

 

Check for Viruses and Malware

Viruses and malware can corrupt your data, so we recommend that you scan your PC for malicious software using a reputable Anti-Virus and/or Anti-Malware program of your choosing.

 

Disable Background Applications

Background applications - commonly overlays or hooks such as RivaTuner, ShadowPlay, Fraps, ReShade and AMD Chill - can interfere with Vermintide 2 or Darktide and produce data corruption errors. 

A Selective Startup can help identify whether a background application is the cause of your crashes:

  1. Press the Windows key
  2. Type 'msconfig' and select 'System Configuration'
  3. On the 'General' tab, select 'Selective Startup'
  4. Deselect 'Load startup Items'
  5. Reboot your PC

If the errors no longer occur after having performed the Selective Startup, try re-introducing your programs one-by-one to determine which is causing your issue.

 

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