Easy Anti-Cheat is the name of the anti-cheat service used for Vermintide 2. This article contains the most commonly produced Easy Anti-Cheat errors, and how to resolve them.

Contents

• Easy Anti-Cheat Is Not Installed
• Easy Anti-Cheat Installation Folder Has Been Encrypted
• Game Security Violation Detected (#0000000D) [LightingService.exe] 
• Access is Denied
• Forbidden Windows Kernel Modification Detected
• Kernel Patch Protection Disabled
• Error Code: 23
• Error: Copy Failed With 32 
• Error Code: 10022 (Unexpected Error. (0xC0030004))
• Error Code: 20006 (Cannot Create Service (StartService Failed: 1053))
• Error Code: 30004 (Unexpected Error. (WaitForSingleObject Failed: 2))
• Error Code: 30005 (CreateFile Failed with 32.)
• Error Code: 30005 (CreateService Failed with 1072.)
• Error Code: 30005 (StartService Failed with 1450.)
• Error Code: 30007 (EasyAntiCheat Cannot Run If Driver Signature Enforcement Has Been Disabled)
• Unexpected Error (0xC0020015)
• Unknown File Version
• Untrusted System File
• Untrusted System File: C:\Windows\System32\wldap32.dll
• Untrusted System File: C:\Windows\System32\nvd3dumx.dll
• No Game Executable Entry Was Found in the Catalogue.
• EAC failed to initialize (EOS auth status = failed result = EOS_NoConnection)
• Error: You are not allowed to connect. Either this or the other game instance is untrusted by the anti cheat system

Easy Anti-Cheat Is Not Installed

This error is produced when the Easy Anti-Cheat service is either not installed, corrupted, or not recognised. Please run through the solutions below:

• Uninstall and reinstall Easy Anti-Cheat EOS via Powershell commands:

1. Go to the Vermintide 2 Easy Anti-Cheat EOS directory:
   C:\Program Files\Steam\steamapps\common\Warhammer Vermintide 2\installers\EasyAntiCheatEOS
2. Shift + Right-click in the folder and select ‘Run Powershell window here’

3. Paste the following command:

   .\EasyAntiCheat_EOS_Setup.exe uninstall e020ce70c5b74c38805c6f3f910bac22

4. Press enter

5. Then paste the followng command:

   .\EasyAntiCheat_EOS_Setup.exe install e020ce70c5b74c38805c6f3f910bac22

6. Press enter

Then, Verify Integrity of Game Files:

1. [PC] How to 'Verify Integrity of Game Files' via Steam

• Check that Easy Anti-Cheat and Vermintide 2 are installed on the same drive
  • Easy Anti-Cheat will install to whatever the default installation drive is for Windows, usually C:

Easy Anti-Cheat Installation Folder Has Been Encrypted

This error usually occurs as the result of a permissions incompatibility.

• Change the permissions for the Vermintide 2 executables:

1. *IF USING DIRECTX 11*
   Navigate to: C:\Program Files (x86)\Steam\steamapps\common\Warhammer Vermintide 2\binaries
2. *IF USING DIRECTX 12*
   Navigate to: C:\Program Files (x86)\Steam\steamapps\common\Warhammer Vermintide 2\binaries_dx12
3. Right-click the vermintide2 or vermintide2_dx12 executable
4. Select 'Properties'
5. Select the 'Compatibility' tab
6. Select 'Run this program as an administrator'
7. Select 'OK'

Game Security Violation Detected (#0000000D) [LightingService.exe]

The LightingService executable belongs to a program called ASUS Aura Sync, which is considered suspicious by Easy Anti-Cheat due to it's use of an old, exploitable driver. This consequently results in the 'Game Security Violation Detected (#0000000D) [LightingService.exe]' error.

We recommend that you disable ASUS Aura Sync via the Windows Task Manager prior to launching Vermintide 2.

Access is Denied

This error has been known to occur when a player has an RGB controller such as ASUS Aura Sync or RGB Fusion running on their PC. These are considered to be suspicious by Easy Anti-Cheat due to their use of old, exploitable drivers and may produce the error above. 

We recommend that you disable any RGB controllers via the Windows Task Manager prior to launching Vermintide 2.

Forbidden Windows Kernel Modification Detected

The Forbidden Windows Kernel Modification Detected error occurs for those who are a part of the Windows Insider Programme.

• Disable the Windows Insider Programme
  • Other than waiting for Easy Anti-Cheat to support the latest Windows Insider versions, the only reliable solution is to opt out of the Windows Insider Program completely and revert to a previous Windows release by:

Kernel Patch Protection Disabled

The Kernel Patch Protection Disabled error is displayed when Kernel Patch Protection (also known as KPP or PatchGuard) - a Windows security implementation - has been disabled.

Kernel Patch Protection is a Windows security implementation, and its main role is to prevent malicious changes to the kernel.

You may have modified the Windows kernel, or have a rootkit virus present on the computer.

• Reboot the computer
• Investigate reputable RootKit removers, such as Malwarebytes Anti-Rootkit
• Reinstall Windows
• Are you using a cracked version of Windows? It may not be compatible with Easy Anti-Cheat
• If you recall manually modifying the Windows kernel, you can attempt to revert your changes (at your own risk!)

Error Code: 23

This error indicates missing dependencies such as DirectX, GPU drivers, Windows updates, Visual C++ Redistributables. We recommend that you run through the solutions listed below:

• Ensure the latest updates for Windows are installed
• Perform a clean re-installation of your GPU drivers using the appropriate instructions below:
  • [PC] How to Perform a Clean Re-Installation of Your NVIDIA GPU Drivers 
  • [PC] How to Perform a Clean Re-Installation of Your AMD GPU Drivers
• Reinstall the Visual C++ Redistributables:

1.  
   1. Uninstall the Visual C++ 2015 Redistributables
   2. Reinstall the Visual C++ 2015, 2017, 2019, and 2022 Redistributables: https://learn.microsoft.com/en-us/cpp/windows/latest-supported-vc-redist?view=msvc-170#visual-studio-2015-2017-2019-and-2022 

• Remove the Easy Anti-Cheat Certificates & Install/Repair Easy Anti-Cheat:

Firstly, delete the EAC Certificates directory:

1. Navigate to: C:\Program Files (x86)\Steam\steamapps\common\Warhammer Vermintide 2\EasyAntiCheat
2. Delete the ‘Certificates’ directory

Next, uninstall and reinstall EAC_EOS using Powershell commands:

1. Go to the Vermintide 2 Easy Anti-Cheat EOS directory:
   C:\Program Files\Steam\steamapps\common\Warhammer Vermintide 2\installers\EasyAntiCheatEOS
2. Shift + Right-click in the folder and select ‘Run Powershell window here’

3. Paste the following command:

   .\EasyAntiCheat_EOS_Setup.exe uninstall e020ce70c5b74c38805c6f3f910bac22

4. Press enter

5. Then paste the followng command:

   .\EasyAntiCheat_EOS_Setup.exe install e020ce70c5b74c38805c6f3f910bac22

6. Press enter

Lastly, Verify Integrity of Game Files:

1. [PC] How to 'Verify Integrity of Game Files' via Steam

Error: Copy Failed With 32

This error indicates something on your PC is blocking the Easy Anti-Cheat service from performing one of it's operations. In most cases, an Anti-Virus or similar program is responsible.

• Please ensure the appropriate Anti-Virus and Firewall exceptions are in place for both Vermintide 2 and the Easy Anti-Cheat service
• A 'Selective Startup' can also help diagnose whether a background application is resulting in your issue. This can be performed by:

1.  
   1. Press the Windows key
   2. Type 'msconfig' and select 'System Configuration'
   3. On the 'General' tab, select 'Selective Startup'
   4. Deselect 'Load startup Items'
   5. Reboot your PC
   6. Launch Vermintide 2 as normal

•  
  • If the error no longer persists after having performed the Selective Startup, you will need to re-enable each of your usual background applications one-by-one until the error reoccurs, to determine which is interfering with Easy Anti-Cheat

• Check that the Easy Anti-Cheat service is enabled by: 

1.  
   1. Open the Command Prompt as an administrator
   2. Enter the command:
      services.msc
   3. Locate Easy Anti-Cheat within the list and double-click it
   4. Change ‘Startup Type’ to ‘Manual’ 
   5. Save the changes

Error Code: 10022 (Unexpected Error. (0xC0030004))

This error occurs for a number of reasons, but is usually the result of Easy Anti-Cheat or Windows being outdated or corrupted, or, if you are using an incompatible version of Windows via the Windows Insider Programme. 

• Install/Repair Easy Anti-Cheat:

1.  
   1. Navigate to: C:\Program Files (x86)\Steam\steamapps\common\Warhammer Vermintide 2\installers\EasyAntiCheatEOS 
   2. Run the EasyAntiCheat_EOS_Setup installer and proceed as instructed

• Ensure you have the latest updates for Windows installed
• Run the Windows System File Checker using the instructions here: [PC] How to Run the Windows System File Checker
• Disable the Windows Insider Programme
  • Other than waiting for Easy Anti-Cheat to support the latest Windows Insider versions, the only reliable solution is to opt out of the Windows Insider Program completely and revert to a previous Windows release by:

Error Code: 30004 (Unexpected Error. (WaitForSingleObject Failed: 2))

This error indicates that your current Windows installation is in a corrupted state. We recommend that you run through the solutions listed below:

• Ensure you have the latest updates for Windows installed
• Run the Windows System File Checker using the instructions here: [PC] How to Run the Windows System File Checker
• Run an Anti-Virus scan, as it's possible that a virus is present on the PC. Easy Anti-Cheat recommend using Malwarebytes Anti-Rootkit: https://www.malwarebytes.com/antirootkit/
• Use the Windows System Restore to revert the PC to a previously working state

Error Code: 30005 (CreateFile Failed with 32.)

This error indicates something on your PC is blocking the Easy Anti-Cheat service from performing one of it's operations. In most cases, an Anti-Virus or similar program is responsible.

• Ensure the appropriate Anti-Virus and Firewall exceptions are in place for both Vermintide 2 and the Easy Anti-Cheat service
• A 'Selective Startup' can also help diagnose whether a background application is resulting in your issue. This can be performed by:

1.  
   1. Press the Windows key
   2. Type 'msconfig' and select 'System Configuration'
   3. On the 'General' tab, select 'Selective Startup'
   4. Deselect 'Load startup Items'
   5. Reboot your PC
   6. Launch Vermintide 2 as normal

•  
  • If the error no longer persists after having performed the Selective Startup, you will need to re-enable each of your usual background applications one-by-one until the error reoccurs, to determine which is interfering with Easy Anti-Cheat

• Check that the Easy Anti-Cheat service is enabled by: 

1.  
   1. Open the Command Prompt as an administrator
   2. Enter the command:
      services.msc
   3. Locate Easy Anti-Cheat within the list and double-click it
   4. Change ‘Startup Type’ to ‘Manual’ 
   5. Save the changes

Error Code: 30005 (CreateService Failed with 1072.)

This error indicates something on your PC is blocking the Easy Anti-Cheat service from performing one of it's operations. In most cases, an Anti-Virus or similar program is responsible.

• Ensure the appropriate Anti-Virus and Firewall exceptions are in place for both Vermintide 2 and the Easy Anti-Cheat service
• A 'Selective Startup' can also help diagnose whether a background application is resulting in your issue. This can be performed by:

1.  
   1. Press the Windows key
   2. Type 'msconfig' and select 'System Configuration'
   3. On the 'General' tab, select 'Selective Startup'
   4. Deselect 'Load startup Items'
   5. Reboot your PC
   6. Launch Vermintide 2 as normal

•  
  • If the error no longer persists after having performed the Selective Startup, you will need to re-enable each of your usual background applications one-by-one until the error reoccurs, to determine which is interfering with Easy Anti-Cheat

• Check that the Easy Anti-Cheat service is enabled by: 

1.  
   1. Open the Command Prompt as an administrator
   2. Enter the command:
      services.msc
   3. Locate Easy Anti-Cheat within the list and double-click it
   4. Change ‘Startup Type’ to ‘Manual’ 
   5. Save the changes

Error Code: 30005 (StartService Failed with 1450.)

This error indicates that your version of Windows is not up-to-date. This is most common with Windows 7, but is possible with other versions.

Please ensure you have the latest updates for Windows installed. 

Error Code: 30007 (EasyAntiCheat Cannot Run If Driver Signature Enforcement Has Been Disabled)

This error is displayed when Driver Signature Enforcement - a Windows security implementation - has been disabled.

• Re-enable Driver Signature Enforcement by:

bcdedit -set TESTSIGNING OFF

bcdedit -set NOINTEGRITYCHECKS OFF

Unexpected Error (0xC0020015)

This error indicates something on your PC is blocking the Easy Anti-Cheat service from performing one of it's operations. In most cases, an Anti-Virus or similar program is responsible.

• Please ensure the appropriate Anti-Virus and Firewall exceptions are in place for both Vermintide 2 and the Easy Anti-Cheat service
  • It should be noted that SpyBot is a common culprit for this error. Disabling or removing SpyBot should immediately resolve this issue
• A 'Selective Startup' can also help diagnose whether a background application is resulting in your issue. This can be performed by:

1.  
   1. Press the Windows key
   2. Type 'msconfig' and select 'System Configuration'
   3. On the 'General' tab, select 'Selective Startup'
   4. Deselect 'Load startup Items'
   5. Reboot your PC
   6. Launch Vermintide 2 as normal

•  
  • If the error no longer persists after having performed the Selective Startup, you will need to re-enable each of your usual background applications one-by-one until the error reoccurs, to determine which is interfering with Easy Anti-Cheat

Unknown File Version 

This error is usually isolated to those using BullGuard Anti-Virus.

Choosing to add the Vermintide 2 directory as an exception should immediately resolve this issue, and can be done by:

1. Go to the BullGuard 'Settings' menu
2. Select 'Anti-Virus' -> 'Advanced Settings' -> 'Tuning'
3. Tick the 'Skip Files/Folders' checkbox
4. Click the 'Files/Folders' hyperlink to bring up a selection
5. Choose to exclude the Vermintide 2 directory

Untrusted System File

Please note: For those with 'Untrusted System File' errors referencing the wldap32 or nvd3dumx DLLs, please see the sections underneath instead. 

This error occurs when a DLL on your PC has become corrupted and is consequently considered to be "untrusted" by Easy Anti-Cheat. We recommend that you run through the solutions below: 

• Restart your PC!
• Ensure the latest updates for Windows are installed
• Remove the Easy Anti-Cheat Certificates & Install/Repair Easy Anti-Cheat:

1.  

   1. Firstly, delete the EAC Certificates directory:

      1. Navigate to: C:\Program Files (x86)\Steam\steamapps\common\Warhammer Vermintide 2\EasyAntiCheat
      2. Delete the ‘Certificates’ directory

      Next, uninstall and reinstall EAC_EOS using Powershell commands:

      1. Go to the Vermintide 2 Easy Anti-Cheat EOS directory:
         C:\Program Files\Steam\steamapps\common\Warhammer Vermintide 2\installers\EasyAntiCheatEOS
      2. Shift + Right-click in the folder and select ‘Run Powershell window here’

      3. Paste the following command:

         .\EasyAntiCheat_EOS_Setup.exe uninstall e020ce70c5b74c38805c6f3f910bac22

      4. Press enter

      5. Then paste the followng command:

         .\EasyAntiCheat_EOS_Setup.exe install e020ce70c5b74c38805c6f3f910bac22

      6. Press enter

      Lastly, Verify Integrity of Game Files:

      1. [PC] How to 'Verify Integrity of Game Files' via Steam

• Perform a clean re-installation of your GPU drivers using the appropriate instructions below:
  • [PC] How to Perform a Clean Re-Installation of Your NVIDIA GPU Drivers
  • [PC] How to Perform a Clean Re-Installation of Your AMD GPU Drivers
• Run the Windows System File Checker using the instructions here: [PC] How to Run the Windows System File Checker
• Run an Anti-Virus scan, as it's possible that a virus is present on the PC. Easy Anti-Cheat recommend using Malwarebytes Anti-Rootkit: https://www.malwarebytes.com/antirootkit/ 
• If you have another PC in the household, you may be able to manually replace the corrupted DLL with a valid copy from another PC
• Make note of the "untrusted" DLL and enter it into a Google search. You should be able to work out which program the DLL belongs to by doing this, and you will then need to reinstall or repair the affected program

Untrusted System File: C:\Windows\System32\wldap32.dll

This error occurs when the wldap32 DLL on your PC has become corrupted and is consequently considered to be "untrusted" by Easy Anti-Cheat. We recommend that you run through the solutions below: 

• Ensure the latest updates for Windows are installed
• Remove the Easy Anti-Cheat Certificates & Install/Repair Easy Anti-Cheat:

1.  

   1. Firstly, delete the EAC Certificates directory:

      1. Navigate to: C:\Program Files (x86)\Steam\steamapps\common\Warhammer Vermintide 2\EasyAntiCheat
      2. Delete the ‘Certificates’ directory

      Next, uninstall and reinstall EAC_EOS using Powershell commands:

      1. Go to the Vermintide 2 Easy Anti-Cheat EOS directory:
         C:\Program Files\Steam\steamapps\common\Warhammer Vermintide 2\installers\EasyAntiCheatEOS
      2. Shift + Right-click in the folder and select ‘Run Powershell window here’

      3. Paste the following command:

         .\EasyAntiCheat_EOS_Setup.exe uninstall e020ce70c5b74c38805c6f3f910bac22

      4. Press enter

      5. Then paste the followng command:

         .\EasyAntiCheat_EOS_Setup.exe install e020ce70c5b74c38805c6f3f910bac22

      6. Press enter

      Lastly, Verify Integrity of Game Files:

      1. [PC] How to 'Verify Integrity of Game Files' via Steam
   2.  

• Run the Windows System File Checker using the instructions here: [PC] How to Run the Windows System File Checker
• Run an Anti-Virus scan, as it's possible that a virus is present on the PC. Easy Anti-Cheat recommend using Malwarebytes Anti-Rootkit: https://www.malwarebytes.com/antirootkit/ 
• If you have another PC in the household, you may be able to manually replace the corrupted DLL with a valid copy from another PC

Untrusted System File: C:\Windows\System32\nvd3dumx.dll

This error occurs for Windows 7 users with NVIDIA GPUs specifically, and would have appeared after the most recent NVIDIA driver update. 

This error is due to changes in how Microsoft handles drivers, and means the Windows 7 updates below must be installed to ensure compatibility:

KB4490628
KB4474419

For more information, please see the note for Windows 7 users here: https://www.nvidia.com/en-us/geforce/forums/game-ready-drivers/13/336229/geforce-44187-game-ready-driver-feedback-thread-re/ 

No Game Executable Entry Was Found in the Catalogue. 

This error is usually isolated to those using BullGuard Anti-Virus.

Choosing to add the Vermintide 2 directory as an exception should immediately resolve this issue, and can be done by:

1. Go to the BullGuard 'Settings' menu
2. Select 'Anti-Virus' -> 'Advanced Settings' -> 'Tuning'
3. Tick the 'Skip Files/Folders' checkbox
4. Click the 'Files/Folders' hyperlink to bring up a selection
5. Choose to exclude the Vermintide 2 directory

EAC failed to initialize (EOS auth status = failed result = EOS_NoConnection)

This error indicates that something is blocking connection to Epic's servers.

Most commonly, access to https://api.epicgames.dev/sdk/v1/default

Please try opening the following two URL's in a web browser:

• https://api.epicgames.dev/sdk/v1/default?platformId=WIN
  This URL should open a page displaying data.
• https://modules-cdn.eac-prod.on.epicgames.com/modules/e020ce70c5b74c38805c6f3f910bac22/542204b9b24c44dea400fb92b1fb9271/win64
  This URL should download a 21.8MB file.

If either URL is blocked, please check your Anti-Virus, Firewall, proxy and network settings as it's likely one of these will be the culprit, and ensure both links are accessible.

If you're unable to determine why connection to Epic is being blocked, it's possible that government/state censorship could be the reason why, or that your ISP is blocking connection. We recommend contacting your ISP and explaining the situation, as they may be able to assist in resolving the issue.

Error: You are not allowed to connect. Either this or the other game instance is untrusted by the anti cheat system

This error appears to be the result of a timeout occurring between our servers and Easy Anti-Cheat. We are still investigating the underlying cause of this issue.

• Check if 'Small Network Packets' is enabled, and try disabling this. You can disable 'Small Network Packets' within Vermintide 2's 'Network' panel.

If the above does not apply or the error persists, please provide us with your most recent console log from the session the error occurred:

[PC] How to Provide a Crash Report, Console Log, Launcher Log or user_settings.config

Also, please zip your EasyAntiCheat folder %AppData%\EasyAntiCheat\ and include these files in a support ticket to us. To do so:

1. Press Windows + R
2. Enter ‘%appdata%’ and press ‘Ok’
3. Right-click on the folder ‘EasyAntiCheat’ and select ‘Compress to ZIP file’
4. Upload the ZIP file to us here

We will do our best to assist, and logs provided will greatly help with our investigation for this error.