Please rest assured we are actively monitoring the crashes being experienced by our players in Darktide and are working hard to address as many of these issues as quickly as possible.
To help us improve, please be sure to submit any crash reports via the crash reporter pop-up.
Please note that these solutions are intended for players who are experiencing crashes that appear to be GPU-related. Fatshark Support will be able to confirm which particular crash you're experiencing with a crash report.
Check Minimum Requirements
If your PC does not meet the minimum requirements for Darktide, this can result in an unstable experience. Please ensure your PC meets the minimum requirements listed below:
- Requires a 64-bit processor and operating system
- OS: Windows 10 (64 bit) / Windows 11 (64 bit)
- Processor: Intel i5-6600 (3.30GHz) OR AMD Ryzen 5 2600 (3.4 GHz)
- Memory: 8 GB RAM
- Graphics: NVIDIA GeForce GTX 970 OR AMD Radeon RX 570
- DirectX: Version 12
- Network: Broadband Internet connection
- Storage: 50 GB available space
If you aren't sure whether a component meets the minimum requirements, you can use a comparison website such as https://www.userbenchmark.com/.
Reinstall Your GPU Drivers
Broken or outdated GPU drivers may cause Darktide to crash. When updating your drivers, please perform a clean installation which will ensure all previous versions have been removed. This is particularly important if the GPU has been changed at any point.
Disable Background Applications
Background applications - commonly overlays or hooks such as RivaTuner, ShadowPlay, Fraps, ReShade and AMD Chill - can interfere with the workings of Darktide.
A Selective Startup can help identify whether a background application is the cause of your crashes:
- Press the Windows key
- Type 'msconfig' and select 'System Configuration'
- On the 'General' tab, select 'Selective Startup'
- Deselect 'Load startup Items'
- Reboot your PC
If the crashes no longer occur after having performed the Selective Startup, try re-introducing your programs one-by-one to determine which is causing your crashes.
Disable Your Overclocks
Unstable overclocks can result in Darktide crashing or becoming unresponsive. If any of your components are overclocked, we recommend reverting the component to it's original clock.
Check for Overheating
Whilst overheating components will usually crash the entire PC, occasionally it may present as a loss of performance or crashes-to-desktop.
More information on how to do this can be seen here: [PC] How to Check If Your PC Components Are Overheating
Using a G-Sync Ultrawide Monitor?
We have been made aware of an issue impacting those with some NVIDIA GPUs and G-Sync Ultrawide monitors that may cause repeated GPU-related crashes. NVIDIA have outlined the solutions below:
- Reduce your GPU's Clock Speed by 200MHz
- This can be done using an application such as MSI Afterburner
- Right-click the desktop and select the 'NVIDIA Control Panel'
- Select 'Help'
- Select 'Debug Mode'
- Then, navigate to 'Display' > 'Change Resolution'
- Lower your resolution
For continued assistance with this issue, we recommend contacting NVIDIA directly via their website: https://www.nvidia.com/en-gb/support/consumer/