Please rest assured we are actively monitoring the crashes being experienced by our players in Darktide and are working hard to address as many of these issues as quickly as possible.
To help us improve, please be sure to submit any crash reports via the crash reporter pop-up.
Please note that these solutions are intended for players who are experiencing crashes that appear to be caused by a localised issue. Fatshark Support will be able to confirm which particular crash you're experiencing with a crash report.
Check Minimum Requirements
If your PC does not meet the minimum requirements for Darktide, this can result in an unstable experience. Please ensure your PC meets the minimum requirements listed below:
- Requires a 64-bit processor and operating system
- OS: Windows 10 (64 bit) / Windows 11 (64 bit)
- Processor: Intel i5-6600 (3.30GHz) OR AMD Ryzen 5 2600 (3.4 GHz)
- Memory: 8 GB RAM
- Graphics: NVIDIA GeForce GTX 970 OR AMD Radeon RX 570
- DirectX: Version 12
- Network: Broadband Internet connection
- Storage: 50 GB available space
If you aren't sure whether a component meets the minimum requirements, you can use a comparison website such as https://www.userbenchmark.com/.
Lower 'Worker Thread' Count
This is not something we would conventionally recommend, but many players have had success in avoiding crashes by lowering their 'Worker Thread' count within the launcher's 'Settings' menu down to 1.
This may negatively impact your performance, and we consider it to be only a short-term solution whilst we work on underlying issues.
Verify Integrity of Game Files
The 'Verify Integrity of Game Files' option is accessible via the Steam client and will ensure the installation is complete. An incomplete installation is likely to produce crashes, a loss of performance or other issues.
- Right-click Darktide in your Steam library sidebar
- Select 'Properties'
- Select the 'Local Files' tab
- Select the 'Verify Integrity of Game Files' button
- When complete, close and reopen Steam
Reinstall the Visual C++ 2019 Redistributables
Darktide relies on the Visual C++ 2019 Redistributables, and a broken installation may result in an unstable experience.
- Uninstall the Visual C++ 2019 Redistributables
- Reinstall the Visual C++ 2015, 2017, 2019, and 2022 Redistributables: https://learn.microsoft.com/en-us/cpp/windows/latest-supported-vc-redist?view=msvc-170#visual-studio-2015-2017-2019-and-2022
- You may be prompted with an option to repair, as opposed to install. In which case, you may proceed with the option to repair
Disable Background Applications
Background applications - commonly overlays or hooks such as RivaTuner, ShadowPlay, Fraps, ReShade and AMD Chill - can interfere with the workings of Darktide.
A Selective Startup can help identify whether a background application is the cause of your crashes:
- Press the Windows key
- Type 'msconfig' and select 'System Configuration'
- On the 'General' tab, select 'Selective Startup'
- Deselect 'Load startup Items'
- Reboot your PC
If the crashes no longer occur after having performed the Selective Startup, try re-introducing your programs one-by-one to determine which is causing your crashes.
Reinstall Your GPU Drivers
Broken or outdated GPU drivers may cause Darktide to crash. When updating your drivers, please perform a clean installation which will ensure all previous versions have been removed. This is particularly important if the GPU has been changed at any point.
Run the Windows System File Checker
The Windows System File Checker will repair any Microsoft DLLs on your PC that may be preventing Darktide from playing correctly.
This can be done using the instructions here: [PC] How to Run the Windows System File Checker
Disable Your Overclocks
Unstable overclocks can result in Darktide crashing or becoming unresponsive. If any of your components are overclocked, we recommend reverting the component to it's original clock.
Check Your RAM
Occasionally, crashes occur as a result of problematic RAM (Random-Access Memory) components. We recommend running the Windows Memory Diagnostic and any other relevant utilities to identify memory-related issues.
Check for Overheating
Whilst overheating components will usually crash the entire PC, occasionally it may present as a loss of performance or crashes-to-desktop.
More information on how to do this can be seen here: [PC] How to Check If Your PC Components Are Overheating