Please note that these solutions are intended for players who are experiencing crashes that appear to be caused by a localised issue. Fatshark Support will be able to confirm which particular crash you're experiencing with a crash report.
Check Minimum Requirements
If your PC does not meet the minimum requirements for Vermintide 2, this can result in an unstable experience. Please ensure your PC meets the minimum requirements listed below:
- Requires a 64-bit processor and operating system
- OS: 64-bit Windows 7, 64-bit Windows 8 (8.1) or 64-bit Windows 10
- Processor: Intel Core i5-2300 @ 2.80 GHz / AMD FX-4350 @ 4.2 GHz
- Memory: 6 GB RAM
- Graphics: NVIDIA GeForce GTX 460 or AMD Radeon HD 5870
- DirectX: Version 11
- Network: Broadband Internet connection
- Storage: 85 GB available space
If you aren't sure whether a component meets the minimum requirements, you can use a comparison website such as https://www.userbenchmark.com/.
Verify Integrity of Game Files
The 'Verify Integrity of Game Files' option is accessible via the Steam client and will ensure the installation is complete. An incomplete installation is likely to produce crashes, a loss of performance or other issues.
- Right-click Vermintide 2 in your Steam library sidebar
- Select 'Properties'
- Select the 'Local Files' tab
- Select the 'Verify Integrity of Game Files' button
- When complete, close and reopen Steam
Reinstall the Visual C++ 2015 Redistributables
Vermintide 2 relies on the Visual C++ 2015 Redistributables, and a broken installation may result in an unstable experience.
- Uninstall the Visual C++ 2015 Redistributables
- Reinstall the Visual C++ 2015, 2017, 2019, and 2022 Redistributables: https://learn.microsoft.com/en-us/cpp/windows/latest-supported-vc-redist?view=msvc-170#visual-studio-2015-2017-2019-and-2022
You may be prompted with an option to repair, as opposed to install. In which case, you may proceed with the option to repair.
Disable Background Applications
Background applications - commonly overlays or hooks such as RivaTuner, ShadowPlay, Fraps, ReShade and AMD Chill - can interfere with the workings of Vermintide 2.
A Selective Startup can help identify whether a background application is the cause of your crashes:
- Press the Windows key
- Type 'msconfig' and select 'System Configuration'
- On the 'General' tab, select 'Selective Startup'
- Deselect 'Load startup Items'
- Reboot your PC
If the crashes no longer occur after having performed the Selective Startup, try re-introducing your programs one-by-one to determine which is causing your crashes.
Reinstall Your GPU Drivers
Broken or outdated GPU drivers may cause Vermintide 2 to crash. When updating your drivers, please perform a clean installation which will ensure all previous versions have been removed. This is particularly important if the GPU has been changed at any point.
Check Your RAM
Occasionally, crashes occur as a result of problematic RAM (Random-Access Memory) components. We recommend running the Windows Memory Diagnostic and any other relevant utilities to identify memory-related issues.
Run the Windows System File Checker
The Windows System File Checker will repair any Microsoft DLLs on your PC that may be preventing Vermintide 2 from playing correctly.
This can be done using the instructions here: [PC] How to Run the Windows System File Checker
Disable Your Overclocks
Unstable overclocks can result in Vermintide 2 crashing or becoming unresponsive. If any of your components are overclocked, we recommend reverting the component to it's original clock.
Check for Overheating
Whilst overheating components will usually crash the entire PC, occasionally it may present as a loss of performance or crashes-to-desktop.
More information on how to do this can be seen here: [PC] How to Check If Your PC Components Are Overheating
Change Your DirectX Version
Some players encounter crashes when using a particular DirectX version; the reason for this is currently unknown.
Try switching your DirectX version using the 'Settings' menu within the Vermintide 2 launcher.
Lower Your Worker Threads
Your 'Worker Thread' count can be changed using the 'Settings' menu within the Vermintide 2 launcher.
If your current 'Worker Thread' count exceeds 6, please lower it to 6.
A higher-than-average 'Worker Thread' count may result in stability issues; the reason for this is currently unknown.
This is particularly important for those with Ryzen (5 series and above) CPUs.
Disable Voice Chat
On rare occasions, In-Game VoIP (Voice Chat) has been known to result in crashes for some players. If disabling Voice Chat has resolved your crashes, please let us know so we can investigate the issue.