We understand some players are experiencing excessive loading times in Darktide, or becoming stuck on the 'Processing Inquisitorial Clearance' screen.

Rest assured we are looking in to this, but as a potential workaround, we understand some players have had success with the solutions below.

Change Your DNS

PC

There are various DNS providers available, and the one you decide to switch to is up to you.

Instructions on how to change your DNS vary slightly depending on your OS and the DNS provider.

Please research DNS providers, choose the one you wish to use, and refer to their instructions.

An example is Cloudflare DNS, and instructions can be seen here: https://developers.cloudflare.com/1.1.1.1/setup/windows/ 

Xbox

To change your DNS on Xbox, navigate to:

General Settings → Network Settings → Advanced Settings → DNS Settings - ‘Manual’

You will then need to research DNS providers, choose the one you wish to use, and enter the values specified by the DNS provider.

An example is Cloudflare DNS, and instructions can be seen here: https://developers.cloudflare.com/1.1.1.1/setup/gaming-consoles/ 

[Steam] Delete Darktide AppData & Verify Integrity of Game Files

NOTE: This will reset any custom keybindings.

1. Press the Windows key + R
2. Enter %appdata% within the search input and select 'OK'
3. Navigate to: AppData\Roaming\Fatshark
4. Delete the entire 'Darktide' directory

You will then need to use the 'Verify Integrity of Game Files' option, which is accessible via the Steam client and will ensure the installation is complete. 

1. Right-click Darktide in your Steam library sidebar
2. Select 'Properties'
3. Select the 'Local Files' tab
4. Select the 'Verify Integrity of Game Files' button
5. When complete, close and reopen Steam

NOTE: If Steam Cloud saving is enabled for Darktide, this may automatically restore the AppData and consequently cause the error to resurface. You can disable Steam Cloud Saving for Darktide via the Steam client by:

1. Navigate to your Steam library
2. Right-click Darktide
3. Select 'Properties'
4. On the 'General' tab, scroll down to  'Steam Cloud'
5. Disable 'Keep game saves in the Steam Cloud for Warhammer 40,000: Darktide'

[Microsoft Store] Delete Darktide AppData & Verify

NOTE: This will reset any custom keybindings.

1. Press the Windows key + R
2. Enter %appdata% within the search input and select 'OK'
3. Navigate to: AppData\Roaming\Fatshark\MicrosoftStore
4. Delete the entire 'Darktide' directory

You will then need to use the 'Verify and Repair' option, which is accessible via the Xbox App and will ensure the installation is complete. 

1. Open the Xbox App
2. In 'My Library', select 'Darktide'
3. Select 'More Options (...)'
4. Select 'Manage'
5. Select 'Files'
6. Select 'Verify and Repair'